Job Details

Job TitleSupport Technician ( 2Positions/Full-Time)
Job Title Note9-1-1 Emergency Telephone System
Job SummaryUnder the direction of the Operations Manager, the Support Technician provides Tier 1 customer technical support for 9-1-1 supported systems. This position also assists in identifying, diagnosing, and finding effective solutions to problems with computer hardware and software systems. Performs a variety of basic computer and network support functions.
Minimum QualificationsAssociate’s Degree or Certification from an accredited college or university in Information Technology, Information Systems, Computer Science, or related field, or three (3) years’ experience in and end-user I.T. support environment that includes hardware maintenance and repair. An equivalent combination of education, training, and experience that provides the requisite knowledge, skills, and abilities for this job, may be substituted at the discretion of the hiring authority. I.T. certifications (Microsoft, Citrix, etc.) are a plus.
Salary Range$51,733 - $59,525 D.O.Q. (Grade 11)
Apply ToApply online or by submitting a Will County employment application and/or resume to jobs@willcounty911.gov, or by mail or hand-delivery to the Will County 9-1-1 Office at 16911 W Laraway Rd, Suite 102, Joliet, IL 60433. Fax: (815) 725-7239
Apply byApplications must be received by 4:00 PM CDT on Tuesday May 30, 2023. Only applicants selected for interview will be notified of the selection process.
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Disclaimer*Completed Will County Employment Application or Resume with cover letter may be submitted by mail, fax or hand delivered. Only interviewed applicants will be notified of the selection process. Equal Opportunity Employer

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