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Below is a list of Will County offices and how services are being provided during the Covid-19 pandemic.
Since the situation with the pandemic is fluid and changing daily, always call first to make sure no additional changes have been made. For more information, call (815) 740-4601.
Animal Control – The Animal Control lobby is closed to the public. All transactions will be handled over the phone. Call (815) 462-5633 with any questions.
Auditor - the risk of fraud escalates in periods of disruption and significant change. To report any suspicious activity, contact the BKD Integra Fraud Hotline (855) 858-3344, 24 hours a day, 7 days a week, or visit www.IntegraReport.com. Subscriber code: WILL. Or visit the Auditor’s website at www.willcountyauditor.com or call (815) 740-4609.
Coroner – Open to the public 8:30 a.m. to 4:30 p.m. Monday through Friday. Masks required.
County Board –All committee meetings and board meetings are available through the WebEx platform. Meeting links are posted on the county board website at www.willcountyboard.com/meetings. Call the county board office at (815) 740-4602 or email countyboard@willcountyillinois.com for additional information.
County Clerk – Clients are strongly encouraged to conduct business online, over the telephone, or through the mail if possible.
Marriage and civil union licenses must be issued in person, but by appointment only. All vital records – birth, marriage, and death certificates – may be obtained online, by phone, or through the mail. For more information on any services, call (815) 740-4615 or visit the website: www.thewillcountyclerk.com.
Court Services/Circuit Clerk’s Office -– Circuit Clerk's office is open to the public. Court Services are limited per order of the Chief Judge. Visit the website for changes to court schedules: www.circuitclerkofwillcounty.com or call (815) 727-8592.
Division of Transportation – division will maintain normal work hours of 8:00 a.m. – 4:00 p.m. Office open to the public for general inquiries; however, admittance beyond the visitor area will be restricted and masks will be required. In-person meetings by appointment only, with preference to video meetings. Customers encouraged to conduct business by mail, via email: highways@willcountyillinois.com or by telephone: (815) 727-8476.
Executive Office – closed to the public. Call (815) 774-4601 for assistance or information.
Forest Preserve – All preserves, visitor centers, trails, picnic shelters, dog parks, latrines and parking lots are open and online programs and in-person programs with limited capacity based on Tier 1 mitigations are being offered. Masks are required for all indoor and outdoor programs and for facility visitors, and social distancing also is required for all indoor and outdoor areas. For more information, visit ReconnectWithNature.org.
Health Department – The Will County Health Department has moved into its new main building at 501 Ella Ave., but staff members are not yet able to welcome the general public fully into the new building, as well as their Bolingbrook, 323 Quadrangle Drive, and Monee, 5601 W. Monee-Manhattan Road, locations.
Behavioral Health continues to see most of their clients via telehealth and telepsychiatry (815) 727-8521.
WIC services are being conducted curbside; clients should call (815) 727-8524 ahead of time. Call (815) 740-8143 for an immunizations appointment with adults coming alone and only one child being scheduled per visit.
For assistance from Environmental Health, call (815) 727-8490. For birth and death records, call (815) 727-8639. All visitors who need to enter are screened at the door.
The Community Health Center locations at 1106 Neal Avenue in Joliet, and 323 Quadrangle Drive, Suite 335 in Bolingbrook, will continue to see patients. If patients do not have an appointment, they are asked to call (815) 727-8670 ahead of time. They will be screened at the door, and evaluated on whether or not an appointment is deemed necessary for that day.
Call the Will County Health Department COVID-19 Hotline, (815) 740-8977, for general information about Coronavirus. New information and guidance are added daily, so visit www.willcountyhealth.org, www.cdc.gov, and www.dph.illinois.gov.
Jury Commission – Jurors should call (815) 727-8930 is the automated number for reporting instructions after 4:30 pm. Any questions or concerns related to Jury service, call (815) 727-8612 8:30 am to 4:30 pm, Monday – Friday.
Land Use – office is closed to the public. Customers are encouraged to use the online permitting portal, conduct business by mail, email, or telephone during normal business hours 8:30 a.m. til 4:40 p.m. You can access the portal at: https://co-will-il.smartgovcommunity.com/Public/Home. A drop box is located in the first of the Department for in-person submittal of hard copy permits and documents, and staff is accessible by telephone and E-mail.
Inspections are being performed in accordance with office protocol which is posted on the portal. Inspection availability may also be limited. You can also use the portal to schedule inspections or call us at (815) 774-3321. Please include your contact information, permit number, property address, the specific inspection(s) being requested, and a desired inspection date. The Land Use Department appreciates the public’s patience and understanding during this time. For inquiries and questions, please call (815) 774-3321.
Recorder of Deeds - The office continues to encourage customers to send their recordings by mail, delivery service (Fed-Ex, UPS, etc.…) or electronically. Requests for document orders can be made via email, fax, or mail. Any questions/concerns or to make an appointment, please contact the Recorder’s Office: (815) 740-4637.
Sheriff’s Office – the Public Safety Complex is closed to the public. Please follow the following guidelines in order to take care of necessary business you need from the Sheriff’s Office:
1) If you are a victim of a minor crime, you are in need of a police report, or you have a general question we encourage you to visit the Sheriff’s website at www.willcosheriff.org. On the website, you will see a list of Online Forms. You will find forms such as ‘Online Police Report’, ‘FOIA a Police Report’, and ‘Contact the Sheriff’s Office’. Click on the link that pertains to your situation, fill it out and submit it.
2) If you are in need of speaking to a deputy, call 911 or the non-emergency number at 815-727-8575. If necessary, a deputy will be dispatched to your location.
3) If you are a registered sex offender and need to register or update your information, please call 815-727-4738 between the hours of 10AM and 2PM (Monday thru Friday) to schedule an appointment.
4) If you need to pick-up evidence in your reported case, please call the Evidence Division at 815-727-4736 to schedule a pick-up time.
Adult Detention Facility –and the Video Visitation Building are temporarily closed to all visitors/public. Professional visitors such as attorneys, therapists, etc. are being required to schedule an appointment by calling (815) 774-7950. Your visitation request will be handled on a case-by-case basis. Family/friends of current inmates can deposit funds into inmate commissary accounts at www.jailatm.com.
State’s Attorney – The office is currently closed to in-person visitors. Appointments for remote meetings through Zoom or WebEx can be made by calling (815) 727-8453 or contacting the office through the website: https://willcountysao.com
Sunny Hill Nursing Home – is offering a variety of ways to visit with loved ones.
Virtual/Teleconference Visits: Life Engagement schedules and coordinates. Call Danette at (815) 727-8711
Indoor Visits: Compassionate Care/End of Life. Social Services—Sherri, Kristen, or Kaidy schedules and coordinates. Call (815) 727-8710 and ask for Social Worker for appointments
In-person Visits Phase 2 & 3 CMS Reopening/No mitigation - One scheduled visit will occur daily in am and one visit in pm for now. Will reevaluate, expand and introduce slowly. Admissions will schedule and coordinate. Call Charlotte at (815) 774-4382 to schedule an appointment. Only two visitors allowed per resident. Visit can occur in the Main Street Cafe ONLY and NOT in resident’s rooms/units or common areas and not during mealtimes. Visit can be for 30-60 minutes in duration. Alternate visitation is also available.
Essential Care Giver Program: NEW Program being drafted - Family member involved will not be considered a “visitor” but someone essential to care delivery. This program will allow family members/other to assist resident directly. Training, coordination, and contract is required. Will assign an Essential Care Giver Coordinator. Further details coming!
Outdoor Visits - Window and tent visits continue, now weather is improving. Life Engagement schedules and coordinates visits. Call Danette at (815)727-8711 for an appointment
Sunny Hill/TB Clinic - TB testing (PPD) are Monday and Friday, Chest x-rays are Monday, Wednesday, and Friday, and IGRs are Monday through Friday. All services by appointments, but walk-ins are acceptable. Our hours of operations are 8:00 a.m. to noon and 1:00 p.m. to 4:00 p.m. Call (815) 740-4420 to schedule your appointment.
Supervisor of Assessments – Is operating by phone, email and scheduled in-person appointments only. Taxpayers should call for an appointment so staff can explain what documents are necessary to complete their business during the visit.
Call the office at (815) 740-4648 or go to the website, willcountysoa.com, and utilize the Contact Us button on the left-hand side of the home menu with questions, concerns or appointment requests.
Taxpayers who received annual exemptions – disabled, disabled veteran and senior citizen assessment freeze – do not have to reapply in 2020. Legislation allows all of those exemptions to automatically roll over this year.
Treasurer- tax payers and tax buyers should contact the office to schedule an appointment. Call (815) 740-4675 or email Treasurer@willcountyillinois.com for additional information.
Veterans Assistance Commission - Office at the Orland Park Vet Center, the Peotone American Legion, Joliet Junior College and Governors State University are closed until Feb 1, 2021. The main office, located at 2400 Glenwood Ave., will continued to be closed to the public until further notice. VAC also offers phone/zoom appointments to veterans. All necessary paperwork will continue to be processed in a timely fashion and directed to the appropriate agencies. Veterans are urged to call the office at (815) 740-8389 or visit the website: www.willcountyillinois.com/County-Offices/Special-Services/Veterans-Assistance-Commission for additional information.
Workforce Center of Will County - The Workforce Center of Will County is closed to the public until further notice. Customers can schedule appointments for the Resource Room which is equipped with computers with resume software, resume reviews, and a copier/fax machine for job search activities. Face masks must be worn at all times and hand sanitizer is available.
Services are available via technology to assist with ongoing job searches – this includes phone calls to do resume reviews and career plans, Skype/FaceTime calls/Zoom for those who would like to speak with staff face to face, and access to a variety of workshops that are archived on the department’s Facebook page at Workforce Center of Will County.
Updated opening information will be posted on the websites www.jobs4people.org and www.will.works. Customers can also call (815) 774-6354 for updated information. The number will also accept messages for Workforce Center staff; calls will be returned within one business day.
Visit the Will County Website for COVID-19 information. https://www.willcountyillinois.com/Coronavirus-Updates